Ordering custom printed apparel is simple with our online design tool.

Start by choosing your product, colour, and sizes. You can then upload your artwork and position it on the garment exactly where you want it printed. If you don’t have artwork ready, you can also choose from our range of free stock designs available in the design studio.

Next, select when you need your order ready and choose either local pickup or delivery.

Once everything looks right, place your order online and we’ll take care of the printing.

For a comprehensive step-by-step guide, check out our Getting Started page.

You can upload most common artwork file types when placing your order, including PNG, PDF, AI, EPS, and high-resolution JPEG files.

For the best print results, we recommend uploading artwork that is high resolution (300 DPI) and sized as close as possible to the final print size.

If your artwork has a transparent background, a PNG or vector file (AI, EPS, or PDF) usually works best for custom t-shirt and apparel printing.

If you’re unsure whether your artwork is suitable for printing, reach out to us at info@redhotdesign.com.au and we can check your artwork before you proceed.

Our production times depend on the product range you choose and how quickly you need your order.

For items from our Full Range catalogue, the following production options are available:

Rush: 1–2 weeks + shipping (25% surcharge)
Standard: 2–3 weeks + shipping
Bulk: 3–4 weeks + shipping (for orders of 200+ items)

We also offer a Fast Turnaround catalogue of select garments we keep on hand for urgent jobs. Production options include:

24 hours – ready for pickup within 24 hours (shipping additional)
2–3 days + shipping
1–2 weeks + shipping

When placing your order, simply choose the production timeframe that suits your deadline and we’ll schedule it accordingly. All production times begin once your artwork and order details are approved.

If you're unsure which option is best for your order, our team is always happy to help.

Yes. Our online design studio allows you to create and customise your design directly in your browser.

You can upload your own artwork, add text, adjust placement on the garment, and preview your design before placing your order. The design studio also includes a range of free stock graphics and fonts you can use to build your design.

This makes it easy to design and order custom printed apparel online without needing any specialised design software.

If you require full design services or more complex artwork preparation, please visit our main Red Hot Design website.

Yes. Our online design studio allows you to preview your design on the garment before placing your order.

You can upload your artwork, adjust the size and placement, and see a live digital preview of how it will appear on the product you’ve selected. This helps ensure your design is positioned exactly how you want it before your order goes into production.

We recommend carefully checking your design, placement, colours, and sizes before completing checkout, as orders will be printed exactly as submitted through the design tool.

Please note that colours may vary slightly between screen displays and the final printed product.

Yes. We offer both local pickup and shipping for all custom apparel orders.

Local customers can choose pickup from our Perth location once their order is ready. If you prefer delivery, we ship orders Australia-wide using reliable courier and postal services.

Shipping costs are calculated at checkout based on your order size and delivery location.

Once your order has been dispatched, you will receive tracking details so you can follow your delivery.

Please note that shipping times are in addition to the production time selected when placing your order.

Each product on our website includes a size chart to help you choose the correct fit before placing your order.

We recommend checking the measurements on the size chart and comparing them with a garment you already own to ensure the best fit. Sizes may vary slightly between different brands and garment styles, so it’s important to review the size chart for the specific product you are ordering.

Because all items are printed to order, we are unable to exchange or replace garments due to incorrect sizing, so please double-check sizes before completing checkout.

If you are ordering for a group or event, we recommend collecting sizes from each person before placing your order.

Because all items are printed to order, changes or cancellations may not always be possible once an order has been placed.

If you need to make a change, please contact us as soon as possible. If production has not yet started, we may be able to update your order.

Once printing has begun, we are unable to cancel or modify the order.

We recommend carefully checking your artwork, garment selection, sizes, and delivery details before completing checkout.

Colours may vary slightly between what you see on your screen and the final printed product.

Different screens and devices display colours differently, and the appearance of printed colours can also vary depending on the garment colour and printing method used.

We always aim to reproduce artwork as accurately as possible, but slight variations in colour are a normal part of the garment printing process.

We offer a wide range of garments and products that can be customised with your design.

Our catalogue includes t-shirts, long sleeve tees, tanks and singlets, hoodies, crewneck sweatshirts, polos, activewear, trackpants, pants and shorts, as well as accessories such as hats, tote bags, tea towels, and aprons.

We also offer traditional workwear and high-visibility workwear, making it easy to create custom apparel for businesses, teams, events, or personal projects.

Each product page allows you to choose colours, sizes, and customise your design using our online design studio.

Availability may vary depending on stock levels and the production timeframe selected.

Orders placed through our online store use our PRINT method, which allows our production team to select the most suitable printing technique for your design and garment.

Depending on the artwork, garment type, and quantity, this may include direct-to-garment (DTG), direct-to-film (DTF), or screen printing.

This approach ensures your design is produced using the method that will give the best print quality, durability, and value, without you needing to choose between different printing techniques.

If you require specific printing methods or a more customised printing service, please visit the main Red Hot Design website, where we offer full-service printing and production support.

Yes. Most products on our online store can be ordered with no minimum quantity, meaning you can create and order a single custom printed item if needed.

This makes it easy to produce one-off t-shirts, personalised gifts, or small quantity orders without needing to meet large minimum order requirements.

Simply choose your garment, upload your design using the online design studio, and place your order.